TRAVEL QUESTIONS, ANSWERED
Everything You Need to Know
Find helpful answers about destinations, tour packages, bookings, payments, cancellations and travel support.
Destinations
Which destinations do you cover?
Sikkim, Darjeeling, Digha, Mandarmani and Puri as our regular routes, plus a growing list of offbeat destinations across Sikkim, the Darjeeling hills and coastal Bengal.
Do you specialize in offbeat destinations?
Yes. Offbeat travel is our core focus — Uttarey & Barsey, Dzongu, Tinchuley and Bankiput are trips we run regularly, including permits and village homestays.
Can you suggest a destination if we haven't decided?
Tell us the number of days, the season and whether you prefer hills or coast, and we will send two or three options that fit.
Planning & booking
Can I customize my tour?
Every itinerary is adjustable — duration, hotel category, transport, sightseeing and the overall pace of the trip.
How do I book a tour?
Share your destination, travel dates, number of travellers and approximate budget. We send a plan and quote, then confirm the booking on advance payment.
Can you plan trips from Kolkata?
We are Kolkata based and most of our trips are planned as 2–6 day short holidays starting from Kolkata or Howrah, including pickups.
Do you provide family and honeymoon packages?
Yes — families, couples, honeymoon travellers, friends and small groups. Honeymoon trips can include room upgrades and quieter stays.
On the trip
Do you arrange hotels and transportation?
Yes. We book verified hotels and homestays and arrange all transfers, sightseeing vehicles and permits where required.
What support is available during my trip?
Assistance on call and WhatsApp for the whole journey, plus a local contact at every destination in case plans need to change.
What happens if the weather disrupts our plan?
Mountain routes occasionally close. We rework the day's sightseeing with the driver and, where a stay is affected, arrange the closest suitable alternative.
Still have a question?
Message us on WhatsApp — we usually reply the same day.